How does the lifetime warranty work?Updated 5 months ago

BBYKUTE is committed to providing the highest standard of jewelry – which is why we offer a Lifetime Guarantee for all purchases of Gold Plated/Vermeil/Moissanite jewelry. This guarantee entitles you to a one-time replacement for the piece. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value. 

This Warranty is voided on any user damage issues (i.e: wear and tear, scratches, accidental breakage, water damage, long-term fading etc.). The shipping and handling fees are not included in all Warranty Replacements.

During these warranty periods, if a defect arises in the product and it is deemed by BBYKUTE to be a manufacturer's defect, follow the instructions for returning the product.

BBYKUTE will, at its option, to the extent permitted by law, either

• repair the product using new or refurbished parts
• replace the product with a new product that is equivalent to the product that is to be replaced
• store credit to you all or part of the purchase price of the product

BBYKUTE shall have no obligation to repair, replace, or refund until the defective product is returned to our warehouse. A replacement product assumes the remaining warranty of the original product. When a refund is given, the returned product becomes BBYKUTE's property.