BBYKUTE is committed to providing the highest standard of jewelry – which is why we offer a Lifetime Guarantee for all purchases of Gold Plated/Vermeil/Moissanite jewelry. This guarantee entitles you to a one-time replacement for the piece. If for an

BBYKUTE is committed to providing the highest standard of jewelry &#x2013; which is why we offer a Lifetime Guarantee for all purchases of Gold Plated/Vermeil/Moissanite jewelry. This guarantee entitles you to a one-time replacement for the piece. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.&#xA0;This&#xA0;Warranty&#xA0;is&#xA0;voided on any user damage issues (i.e: wear and tear, scratches, accidental&#xA0;breakage, water damage, long-term fading etc.). The shipping and handling fees are not included in all Warranty Replacements.During these warranty periods, if a defect arises in the product and it is deemed by BBYKUTE to be a manufacturer&apos;s defect, follow the instructions for returning the product.BBYKUTE will, at its option, to the extent permitted by law, either<ul><li>repair the product using new or refurbished parts</li><li>replace the product with a new product that is equivalent to the product that is to be replaced</li><li>store credit to you all or part of the purchase price of the product</li></ul>BBYKUTE shall have no obligation to repair, replace, or refund until the defective product is returned to our warehouse. A replacement product assumes the remaining warranty of the original product. When a refund is given, the returned product becomes BBYKUTE&apos;s property. &#xA0;

How does the lifetime warranty work?

For specific instructions about how to obtain warranty service for your BBYKUTE product, or questions of whether your product is covered, please contact our team via email: help@bbykute.com.

For specific instructions about how to obtain warranty service for your BBYKUTE product, or questions of whether your product is covered, please contact our team via email:&#xA0;<a href="mailto:help@bbykute.com">help@bbykute.com</a>.

How can I use my lifetime warranty?

This Limited Warranty applies only to solid gold and vermeil jewelry products manufactured by BBYKUTE. This Limited Warranty does not apply to damage caused by. Do not expose your BBYKUTE jewelry to harsh chemicals or environments, as they can alter

This Limited Warranty applies only to solid gold and vermeil jewelry products manufactured by BBYKUTE. This Limited Warranty does not apply to damage caused by<ul><li>wear and tear</li><li>accident</li><li>abuse</li><li>misuse</li><li>misapplication</li><li>use of non-BBYKUTE products</li></ul>Do not expose your BBYKUTE jewelry to harsh chemicals or environments, as they can alter the appearance of the product. These include, but are not limited to:<ul><li>liquid silver polish</li><li>pools</li><li>hot tubs</li><li>salt water</li><li>spas</li><li>showers / baths</li></ul>Do not sleep in the jewelry. Please refer to the cleaning and care instructions for additional information on caring for and protecting your BBYKUTE product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your BBYKUTE product.If you feel anything else is the case, just hit us up below or at <a href="mailto:help@bbykute.com">help@bbykute.com</a>

Exclusions and Limitations

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Our customer experience and warehouse team operate Monday-Friday (GMT/EST).
Should you contact us on a weekend or Public Holiday, you will receive a response the following business day.

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