-cac6d117-3f09-4ebb-9c1a-7216e0d8d4a2.png)
In case you receive the wrong item, or a broken item, or the order never reaches you (returned by logistics and not marked delivered) BBYKUTE agrees in advance to replace the item ordered with a new one and ship it to the customer. Please contact us
We are sorry to hear you received a faulty or incorrect item. All our jewelry is handcrafted by one of our highly qualified jewelry craftsman experts, and then the finished item gets 3 quality control checks including inspection by the shipping staff
When your return has been processed, you will receive a store credit for the value of your returned items in line with our return policy. Please note, that your personal agreement with Afterpay & Sezzle still stands and you will be required to pay of
Depending on the service & country you’re returning your item(s) with, it can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team. Refunds will be issued to the same method of pa